Managed Services

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Tailor-made managed services – global and networked!

In many areas of work, entrepreneurs lack the necessary resources to independently plan and implement new solutions. This is where our diverse managed services come into play, allowing you to benefit from a state-of-the-art infrastructure. But which aspects of our service are best suited to you and how can we actively help you here at Terrera AG? We would be happy to advise you individually and support you in the selection and application of your managed services - so you can focus on your business!

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Why Managed Services are worthwhile for you

Managed services not only offer the advantage of cost savings, but also the opportunity to continuously optimize your IT structure. By outsourcing certain IT tasks to us, you can focus on your core business functions while we take care of the technical side. Our specialized teams proactively monitor and manage your state-of-the-art IT systems, identify potential weak points and intervene before new problems arise.

Since the digital needs of your company change frequently in a complex and extremely dynamic market environment, the corresponding services should also be able to adapt flexibly accordingly. Whether you are planning to expand your capacities or introduce new technologies - Terrera AG offers you the scalability you need. With our services, you can react quickly to market changes and manage your IT resources efficiently without investing in new hardware or software.
Below we present our core competencies:

Infrastructure as a Service ➺ Software as a Service ➺ Full-managed service ➺ Carrier Service ➺

Infrastructure as a Service

Today's business environments require a flexible, scalable and reliable IT infrastructure. With Infrastructure as a Service (IaaS), Terrera AG offers a cloud-based solution that enables companies to scale computing power, storage and network resources as needed. This allows you to concentrate on your core business while we manage the necessary infrastructure. The following services are available to you here at Terrera AG:

Database Cluster

A database cluster is a collection of databases that are configured to provide high availability and fault tolerance. By distributing database operations across multiple servers, performance bottlenecks can be avoided and efficient load distribution can be achieved. With our database cluster solutions, you always have access to your critical data.

Kubernetes cluster

Kubernetes is the heart of modern container orchestration and is of great importance for companies that use microservices or other containerized applications. A Kubernetes cluster at Terrera AG offers a robust, scalable and managed environment for the smooth operation of your applications. Our team takes care of setup, administration and monitoring.

storage cluster

Data storage is a critical aspect of any IT infrastructure. Our storage cluster solutions provide a highly available and scalable storage environment that is perfect for data-intensive applications and backup requirements. With Terrera AG's storage cluster, you can be sure that your data is always available and protected against failures, without the complexity outweighing the need.

Server Infrastructure

The right server infrastructure is the backbone of any successful IT strategy. At Terrera AG, we offer customized server solutions that are specifically tailored to the needs of your business. Whether you need dedicated servers or scalable cloud solutions for growing requirements, we ensure that your server resources are optimally configured and managed.

Virtual Desktop Infrastructure

Our Virtual Desktop Infrastructure (VDI) gives you the ability to access your work environment from anywhere. This solution allows you to centrally manage and deploy desktop operating systems and applications, simplifying your IT management and increasing security. This creates a flexible, scalable and more secure work environment.

Software as a Service

In a world where speed and efficiency are critical, Software as a Service (SaaS) gives you the flexibility to make applications accessible via the cloud. Terrera AG offers a range of SaaS solutions specifically designed to simplify and optimize your business operations. From CRM to ERP, our cloud-based software solutions are accessible anytime, anywhere. We offer the following services:

web services

Our web services enable your business to seamlessly integrate and use web-based applications and APIs. From RESTful APIs to SOAP-based services, we offer a robust and scalable solution that optimizes your business logic and data access. This not only enables faster development, but also more efficient interaction with your customers.

Private Branch Exchange (PBX)

Nextcloud

Data security and accessibility are crucial for any business. Nextcloud as a SaaS offers you a secure and private cloud storage solution that allows you to easily store, share and manage data. Compared to public cloud storage services, Nextcloud gives you full control over your data and enables integration into your existing IT infrastructure.

service desk

An efficient service desk is crucial for supporting internal and external requests. Our SaaS solution provides a comprehensive ticketing system, real-time communication and a knowledge base to efficiently manage service requests. This helps you ensure that problems are identified and resolved quickly and that your customers and employees are satisfied.

Mobile Device Management

In the mobile age, managing smartphones, tablets and other mobile devices is a challenge. Our Mobile Device Management SaaS solution gives you the tools to centrally configure, monitor and, if necessary, lock or wipe devices. This not only increases productivity but also protects your company from potential security risks.

Cloud Printing Solution

Printing in a modern office environment should be simple and hassle-free. Our Cloud Printing Solution allows you to send print jobs from any device to any printer on your network, regardless of location or operating system. This not only simplifies the printing process, but also allows for better control and management of your corporate printing resources.

full-managed service

The complexity of IT can often be a challenge for companies that want to focus on their core business. Terrera AG's full-managed service offers a comprehensive range of services, from system monitoring to complete IT management. We take the burden of IT management off your hands so that you can fully concentrate on your business goals. Our holistic services are available to help you in the following areas:

Domains – Webservices

Domain management is becoming an increasingly critical factor for digital companies. For this reason, our fully managed domain web service takes this challenge off your hands. We not only offer registration of your desired domain, but also configuration and constant monitoring. This secures your online identity and ensures constant accessibility.

WordPress – Webservices

WordPress is one of the largest platforms for websites and blogs. Our fully managed WordPress web service offers everything you need for a high-performance and secure WordPress site, from installation to maintenance. This also includes regular updating of plugins, configuration of security settings and performance optimization for fast loading times.

Plesk – Web services

Plesk is a powerful web hosting management tool that makes running websites and web applications much easier. With our fully managed Plesk web service, we take care of the complete setup, administration and security of your Plesk instance. This allows you to easily manage your web resources without having to worry about it yourself.

3CX – Telecommunications

In today's business world, efficient and reliable communications are crucial. 3CX is a leading telecommunications system that provides Voice over IP (VoIP) and other communications solutions. Our fully managed 3CX services include the setup, maintenance and ongoing support of your telecommunications infrastructure so you can focus on your business.

NextCloud – Filesystem

Data management and security are crucial in every business. Our fully managed NextCloud service offers a highly secure, flexible and user-friendly solution for storing, sharing or interacting in the file system. We take care of the installation, configuration and regular updates so that you can access your data securely and conveniently at any time.

Synology Drive – Filesystem

Synology Drive is a powerful and easy-to-use file storage solution. Our fully managed service ensures smooth setup, efficient management, and secure data storage. With automatic backups and advanced security protocols, you can be sure that your critical data is well protected and available at all times during operation.

Uniflow Online – Scan & Printing Solution

Printing and scanning solutions are still an essential part of many business processes. Uniflow Online is an advanced scanning and printing solution that optimizes and simplifies these processes. Our fully managed Uniflow Online service includes complete setup, ongoing maintenance and customization to meet your digital needs and requirements.

carrier service

A comprehensive carrier service is crucial not only for technical processes, but also when looking for new talent and experts. We therefore ensure that your company can communicate seamlessly and efficiently with partners, customers and employees worldwide. We offer a range of telecommunications and network services that are designed for maximum performance and security. With the following key areas, we here at Terrera AG enable new levels of efficiency.

Broadband Connection

A reliable internet connection is essential for digital and efficient communication. That's why we offer you a holistic broadband connection that is specifically tailored to the needs of your company. We constantly monitor the connection to ensure maximum availability and minimal downtime. This means you can always stay online.

Voice Services

Even in times of digital communication, language remains an important factor. With our modern voice services, we therefore offer you a wide range of telecommunications solutions, from traditional telephone lines to modern VoIP systems. This enables a uniform and very efficient communications system in which voice quality and availability are guaranteed.

Individual offers for maximum availability

One of the biggest advantages of our managed services is the individual adaptation to your IT. This means that you can rely on state-of-the-art and efficient solutions for your day-to-day business. In conjunction with our technical consulting, we determine for you which aspects need to be kept in mind and which weak points can be eliminated. We therefore do not offer off-the-shelf services, but only individual and always tailor-made solutions.

For this purpose, we would be happy to find out in a personal discussion in which areas there is still potential for optimization and how your performance can be improved. In this respect, the task of our managed services is to enable you to fully focus on your core business and to improve communication - we would be happy to actively support you on this path.

Terrera AG

Fast response times and immediate relief

Fast reactions and active support are very important to us, not only in the preparation of our managed services, but also during the execution of the diverse services. This is the only way we can guarantee the high standards with which we support you in every technical development. This approach is suitable for the holistic management of your IT as well as for the digital search for new employees or for the implementation of innovative systems.

If you are interested in our managed IT services, please let us know about your individual needs. We can then determine for you which options are available to you within our portfolio and which steps you should take next. We look forward to providing you with active support in this regard.

New standards with our managed services!

A professional approach to your IT is crucial to being able to keep a close eye on your business goals. This is exactly what we see as our task at Terrera AG, which is why we support you from the initial consultation through to the final implementation of your IT system. You simply choose which of the many managed services suits your area of application and benefit from optimal implementation. So see for yourself and contact us directly.